Should any Sliding Shelf fail for any reason (Other than mis-use or abuse.) just let us know and request a return authorization for the actual Shelf or any of the components required for it's installation. When we receive the defective unit we'll reimburse your shipping costs and send you a new Shelf or part(s) absolutely free of charge. 

     The Guarantee is good for as long as you own your home.  Not transferrable to new owners.

OUR ' I measured wrong ' GUARANTEE

     We're not perfect, and we don't expect you to be perfect.  If you receive your Sliding Shelves and discover that you have given us the wrong measurements, just let us know and ask for a return authorization. When the return is received we will ship a new Sliding Shelf in the correct size at no charge.  You pay only the shipping cost of $8.95 / shelf (Plus the cost of shipping the incorrect units to us.)